Why Is My HP Deskjet 5820 Printer Offline?

There are a few possible reasons for your HP Deskjet 5820 printer to display HP Deskjet offline error. Most of the time, the issue is easy to fix if you understand what to look for. Here's why your printer isn't working and what you can do to get it working again.

 

Why Does It Say Printer Offline?

 

When an HP printer says it's offline, it means it's not connected to a computer. Most of the time, a printer is linked to a computer over a WiFi network or through a cable. When it is offline, it cannot communicate with your desktop and can't get the information it needs to print.

 

Some HP printers might show the HP printer offline error if the device has died or if there is any hardware problem on the inside. This kind of serious failure doesn't happen very often, and when it does, it's usually because of something easier to fix.

How To Fix Printer Offline Error?

Using these fixes, you can quickly get rid of the most common reasons a printer is offline. Your HP printer will be able to print pages whenever you want it to in no time.

1. Check the connection cord or WiFi connection

 

Proceed with the most simple steps to fix the HP Deskjet offline problem. If the HP printer is directly connected to the computer, make sure the cable is attached well and hasn't broken. If the printer is connected wirelessly, make sure it is on the same wireless network as the desktop. Try resetting the WiFi connection by disconnecting it from the network and then connecting back on.

 

2. Restart your printer and computer

 

Some tech support people prefer this advice for the HP printer offline issue, but it may appear lazy. Turning a machine on and off can resolve a variety of minor issues. Turn off the printer as well as the computer. Then restart the computer and turn on the printer once it has finished booting.

3. Check to see if the HP printer has any error messages

 

If the printer does have an LCD screen, look at it to see if there are any error messages. There could be error icons that can point to an HP Deskjet offline problem. Suppose you don't know what an error code, symbol, or light means; you can find out on the website of the printer manufacturer. 

4. Clear your print queue

 

If a print job doesn't work, it can stay in the print queue and stop other jobs from being finished. This can sometimes lead to the HP Deskjet offline error. In Windows, access Settings, then Devices, and finally Printers & Scanners. Choose your printer, and click "Open Queue" to see and clear the print queue. Select "Cancel All Documents" by right-clicking any area of the print queue panel.

 

In conclusion, try any of these solutions to get your HP printer back online.