How To Fix HP Solution Center Not Working Issue?

We prefer to use the scan tool in the HP Solution Center whenever we scan documents and pictures with HP Office Jet Pro 8500 Wireless multi-function printer. With an older HP printer, which is over ten years old and still prints nicely, scan to computer, scan to a storage device, scan to e-mail, and other functions have never exactly worked as seamlessly. Generally needs some adjusting to make it function properly. Additionally, you may fine-tune your scans using the scan utility.



Hewlett Packard, an international American information technology firm, created HP Solution Center. It is a tool for managing printers that can serve as a single point of access for functions like scanning and printing. However, the functionality of this program depends on Adobe Flash Player. HP Solution Center is inoperable if your PC doesn’t have Flash software installed. You might be unable to utilize HP Solution Center since Flash is no longer supported by the industry.

How To Fix When the HP Solution Center Not Working?

Method 1- Try the HP Scan executable.

  • Try running the HP Scan executable from the HP folder on your PC if you wish to use the scanning feature of HP Solution Center but HP Solution Center isn’t working.
  • Mostly, you can find it in “C: Program Files (x86)HPDigital Imagingbin” or “C: Program FilesHPDigital Imagingbin”. To access the location and launch File Explorer, press Win + E. then execute the HP Scan program.

Method 2. Use HP Scan and Capture 

  • Use HP Scan and Capture as an alternative if you encounter the HP Solution Center not working problem. An application called HP Scan and Capture allows you to take pictures or scan documents using any HP scanning equipment or the built-in camera on your computer.
  • In the Microsoft Store, you can search for HP Scan and Capture. You simply need to click the Get button, as seen in the following image, to begin the free download.
  • The HP Scan and Capture software
  • HP Scan and Capture will then be downloaded and installed for you via Microsoft Store. To open the program, you may either hit Win + S or click the Launch option in the Microsoft Store.

Method 3 -Interface for HP Scan and Capture

 Use Windows printers and scanners as a third option.

 Use Printers & scanners, a feature of Windows 10, to print and scan if your HP Solution Center      isn’t functioning. All you have to do is

  • To access Windows Settings, press Win + I.
  • Select the Devices category in Settings.
  • Click the Printers & Scanners tab in the left pane of the next window.

 Scanners and printers

  • If your printer is connected to your computer by a wire, plug it in so you can start using it. If your printer is wireless, you must connect it by clicking the Add a printer or scanner option in the right pane.

Available printing and scanning equipment will be listed in the Printers & Scanners section. Simply choose the item you wish to eliminate from the list and press the Remove device button.

When you experience an HP Solution Center not working issue, you can give it a try because it is simple to use. HP Solution Center can be replaced with Windows Printers & Scanners.

Final words

When using an HP printer, HP software is the efficient troubleshooting program created for window-based services to resolve technical issues. This robust troubleshooting application supports all HP printing equipment. You can get complete assistance from experienced printer specialists if you’re still experiencing any problems with the HP Solution Center or HP Full Featured Software. Additionally, you may get full technical support from technical specialists to install the windows-based software program HP Printer Assistant correctly.

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