Why Does My HP Printer Keep Going Offline? Tips to Implement

 

HP or Hewlett Packard has made itself known as one of the most printer brands. But don’t let that make you assume that its printer is immune to various technical glitches. When the printer cannot communicate well with your computer, its status can be shown as offline. In such cases, users may wonder why does my HP printer keep going offline? To bring it online again, you must troubleshoot the causes that lead to this problem. In this article, you’ll learn the different ways to bring your HP device online.

 

Fixes to Implement When HP Printer Goes Offline

Don’t think that this issue is impossible to resolve. There are indeed quite a lot of ways through which you can fix this problem.

 

Inspect for paper jam and ink cartridge problems

You need to check if there are any problems with the ink cartridge. You also need to eliminate paper jam problems. For checking it, ensure that your printer is working. Inspect different printer parts to make sure that there is no jammed paper. Check ink levels as follows:

• Switch on the HP device.
• Check for any lose cables and connect them properly.
• Make sure that the printer has proper papers in the tray.
• Peek inside the printer to search for paper jams. Clear them if you find any.
• Open the printing device and inspect the levels of the ink cartridge. Press ‘OK’ to dismiss the warning of low ink and get your printing machine back online.

 

Utilize the HP Print and Scan Doctor

When you find that your HP printer keeps going offline, use an expert tool like the HP Print and Scan Doctor. It repairs the issue instantly. Use it as follows:

• Download and install the program.
• Run its downloaded .exe file.
• Launch your HP Print and Scan Doctor program and click ‘Start.’
• Choose your printer model from the list.
• Lastly, use the ‘Fix printing’ link for starting the repair process.

 

Update the printer firmware

Check if you have an updated HP printer firmware version with you. The printer gets offline because of outdated printer firmware. So, remember to update your firmware’s version periodically. The updated firmware will fix the offline problem and any other issues that might be there.

 

Link your system to IP or TCP port

If you're a Windows user, use this technique to troubleshoot the offline problem. Link your system to either an IP or TCP port by following the steps below.

• Navigate to ‘Printers & Scanners.’
• Locate the name of your device and select ‘Manage.’
• Click open ‘Printer Properties.’
• Navigate to the ‘Ports’ tab.
• Choose ‘Add Port.’
• Tap on ‘Standard TCP/IP Port.’
• Click on ‘New Port.’
• Type your device’s IP address and press ‘Next.’
• Select either the ‘IP Port’ or ‘Standard TCP Port’ and press ‘OK.’
• Now you can opt for printing a document.

 

Final Words

Now that you’ve found an answer to why does my HP printer keep going offline, there’s no need to worry. Use the various techniques given above to bring your HP device online. Connect with HP technical support for advanced assistance with your device.