Know Where to Find HP Support Assistant On Your System

HP Support Assistant or HPSA is a free utility on HP computer systems. This utility was released after 2012 and helps users fix issues with their HP systems via self-help options and updates. Many users are confused about what the tool does, and it’s exact location. They also desire to know from where they can download this utility. Support assistant is an effective tool that comes in handy by providing the users with troubleshooting tools. In this article, you’ll find about HPSA in greater detail, its exact location and how to download and update your computer through it. 

 

 What is HP Support Assistant?

Today, an increasing number of computer manufacturers prefer to preinstall various programs on the PC. HP manufacturers also do the same. The Support Assistant is one of its preinstalled programs. HPSA enables users to perform the following:

 

• Updating drivers – The tool can locate the best drivers for HP systems that include HP scanners, printers, and PC.
• Inspect PC data – Users can check a lot of computer information. It includes system BIOS, serial number, audio device, hard drive, CPU, system board, and RAM. 
• Diagnose hard drive, HP battery, optical drive, and network.
• It also allows users to connect with HP support services easily. 

 

Where is the HP Support Assistant?

You can access the HPSA by tapping the blue question mark present in the taskbar. If you're a Windows 8 user, you can access HPSA via its app on the Start screen. However, if you don’t find these options working for you, you can simply click the Start button. Then type HP Support Assistant on it. Click the search result. Still, if none of these options work out, it means you have not installed the tool on your system. So, you must download and install the program.

 

The Process to Download HP Support Assistant

Many people have an HP computer that the brand released after 2012. All these people can carry out the HP Support Assistant download by going over to the self-support page of HP. Once there, tap the ‘Download’ link and install the tool on your computer.

 

How to Change the Update Schedule and Notification Settings in HPSA?

You can easily set preferences for checking software updates and how HPSA alerts you when updates are available. Here is the two-step process you should follow.

 

• First, tap ‘Settings.’ It is present at the top of the window of HPSA.
• After that, you can modify the settings in every section according to your needs. You should also scroll down and view all the available settings.

 

How to Update the Computer through the Support Assistant?

You can use HPSA to install PC updates automatically. Follow the steps below for doing it. 

 

• In the top menu, tap ‘My Devices.’ Then, in the ‘My Notebook’ or ‘My PC’ pane, tap ‘Updates.’
• Hit ‘Check for updates and messages to scan for new updates.’
• Review the update list. You are recommended to install updates having a yellow information icon. Those with a blue information icon are not mandatory. 
• To find the version number, file size, and description of the update, tap the update name. 
• Choose the box besides the updates you wish to install and tap ‘Download and Install.’

 

Final Words

Now you know where to find and how to use HP Support Assistant. The tool is quite handy for helping you fix various problems. You just require to download it from the HP’s official site. If you face any issues during this process, contact HP customer support services. The experts will fix any problem you may encounter in downloading and using the tool.